Because our system is automated, you have approximately 30 minutes to cancel your order before it is queued. To cancel an order, send an email to cancel@culturegreetings.com with your order number and “cancel” in the subject line. You may also call our support line from 8am to 4pm (Eastern) at 877-427-2724. Otherwise, unless otherwise posted, all sales are final. There are no returns or refunds.